This solution is powered by Azure services including IoT Hub , Service Fabric , App Service , Cosmos DB , Service Bus , Windows 10 IoT, Azure Machine Learning, Apache Spark for Azure HDInsight and Operations Management Suite (OMS). For example, if SPC knows that there’s capacity available in the warming ovens but no capacity on the coffee machine, it will sequence intelligently so that customer’s orders are ready holistically – you get a hot coffee and you get hot food.īecause so much of the experience is the handcrafted products, the intelligence needed to do that well is a bit more sophisticated than you might think if you casually look at the opportunity. She informed that the company developed SPC as proprietary tech, because the sequencing of our food has a lot to do with the production capacity in the store and the recipes of the item. “SPC does intelligent food and beverage sequencing for customers in line as well as mobile orders,” Gerri Martin-Flickinger, the company’s executive vice president and chief technology officer, who joined Starbucks in 2015.

With the help of Microsoft, Starbucks is introducing the Starbucks Production Controller, an intelligent tool for food and beverage sequencing for mobile orders as well as in-store, so that the customers’ orders are ready real time.

Cloud starbucks